1. IDENTIFYING DATA

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, below are the following data: the company that owns the web domain is AUDENIS, S.L. (hereinafter AUDENIS), domiciled for this purpose in Calle Valencia no 316, 08009 - Barcelona number of C.I.F.: B59100271 registered in the Commercial Register of Barcelona, Volume 35127, Folio 216, Sheet B-89292. Contact email: Audenis@audenis.com website www.audenis.com.

2. USERS

The access and / or use of this portal of AUDENIS attributes the condition of USER, who accepts, from such access and / or use, the General Conditions of Use reflected herein. The aforementioned Conditions will apply regardless of the General Conditions of Contract that, if applicable, are mandatory.

3. USE OF THE PORTAL

www.audenis.com provides access to a multitude of information, services, programs or data (hereinafter, "the contents") on the Internet belonging to AUDENIS or its licensors that the USER may have access to. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content.

In such registration the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER can be provided with a password for which he will be responsible, committing to make diligent and confidential use of it. The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that AUDENIS offers through its portal and without limitation, not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, apology of terrorism or attack on human rights; (iii) cause damage to the physical and logical systems of AUDENIS, its suppliers or third parties, introduce or disseminate computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) attempt to access and, where appropriate, use other users' email accounts and modify or manipulate their messages. AUDENIS reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or children, order or public safety or that, in its opinion, are not suitable for publication. In any case, AUDENIS will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

4. DATA PROTECTION

Your trust is the most important thing for us. That is why one of the objectives of our company is that there is transparency and clarity in our relationship with you. As a company, we have adapted our privacy protocols and policies to the European Data Protection Regulation 679/2016 (GDPR) as we are concerned about the security and protection of the data we process.

- WHO IS RESPONSIBLE FOR DATA PROCESSING

Audenis SL with address in Barcelona is responsible for the files in which your data is deposited. You can consult about this processing through the following email audenis@audenis.com.

- FOR US TO USE YOUR DATA

The information you provide to us is used for the sole purpose of managing the services and products demanded. We also provide you with information about news, products, offers and promotions, through the means you have provided us to do so: mail, postal address and even phone calls and sending information via SMS or data messaging such as WhatsApp.

- WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF DATA.

The use of data is necessary for the correct management of business relationships with customers and users. And also be able to comply with legal obligations.

In turn, the greatest legitimacy is consent.

At any time, you can express your opposition to the use of your data and therefore leave without effect any type of management with them being only blocked during the time legally provided. We remind you that in all the advertising emails we send, there is a tab at the bottom, from which you can unsubscribe.

-TRANSFER OF DATA

Only, as we have stated in the collection of data, and in the privacy policies of our websites, data will be transferred to companies with which we work to offer you the service, order deliveries, warranty management, etc.

- CONSERVATION OF PERSONAL INFORMATION

We will only retain your information, as long as there is a contractual or commercial relationship with us. Or as long as you do not exercise any of the rights that make us not able to retain your data.

There is data that by their nature are required of us to justify the commercial relationship (Tax Agency) and therefore we must keep even though you withdraw your consent

- HOW I CAN EXERCISE MY RIGHTS

As a rights holder, you. you have control of your data, and therefore at any time you can exercise your rights, sending us an email to: audenis@audenis.com or directly on our website entering your client area.

  • The rights you can exercise are: Right of Access.
  • Right to Rectification and Suppression
  • Right to object
  • Limitation to treatment.
  • Portability

All your rights can be requested by indicating your name and sending us a photocopy of your identification with the application. This application is free

5. INTELLECTUAL AND INDUSTRIAL PROPERTY

AUDENIS, by itself or as a transferee, owns all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use , etc.), owned by AUDENIS or its licensors.

All rights reserved. Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including its modality of making available, all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of AUDENIS are expressly prohibited. The USER undertakes to respect the Intellectual and Industrial Property rights owned by AUDENIS. You will be able to view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical media as long as it is, solely and exclusively, for your personal and private use. The USER must refrain from deleting, altering, circumventing or manipulating any protection device or security system that was installed on the AUDENIS pages.

6. EXCLUSION OF WARRANTIES AND LIABILITY

AUDENIS is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the contents, unavailability of the portal or the transmission of viruses or malicious or affective programs in the contents, despite having taken all the necessary technological measures to prevent it.

7. RETURNS

According to the Law on the Management of Retail of the Generalitat de Catalunya, the buyer has the right to withdraw from the purchase of all products that are not within the categories covered as exceptions. To make use of this right, a withdrawal document must be duly completed and sent in any of the forms admitted in law (e.g. burofax or certified mail with acknowledgement of receipt) to:

AUDENIS, S.L.

Valencia Street, 316

08009 Barcelona

The maximum time to send the document is 14 working days from receipt of the order.

The products must be shipped unused and in perfect condition (with the original packaging and unsealed). Items damaged or with a different packaging than the original will not be accepted. The return of an item will result in a refund of the total amount of the item except for the shipping costs.

In the case of items with manufacturing defects, no documents will have to be filled out and the return will be accepted provided that the damage has not been caused by the transport or misuse by the customer. If this is the case, you can contact audenis@audenis.com by email or phone at 932 072 758 and we will find a way to solve the problem.

8. MODIFICATIONS

AUDENIS reserves the right to make without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it and the way in which they are presented or located on its portal.

9. LINKS

In the event that www.audenis.com links or hyperlinks to other Internet sites are available, AUDENIS will not exercise any control over such sites and content. In no event shall AUDENIS assume any responsibility for the contents of any link belonging to a third party website, nor guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites.

Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

10. RIGHT TO EXCLUSION

AUDENIS reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or from a third party, to those users who fail to comply with these General Conditions of Use.

11.GENERALITIES

AUDENIS will pursue the breach of these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it in law.

12.MODIFICATION OF THESE CONDITIONS AND DURATION

AUDENIS may modify at any time the conditions determined herein, being duly published as they appear here.

The validity of these conditions will depend on their exposure and will be in force until duly published. modified by others.

13. APPLICABLE LAW AND JURISDICTION

The relationship between AUDENIS and the USER will be governed by current Spanish regulations and any dispute will be submitted to the Courts and Tribunals of the city of Barcelona.